Q: Why should I use a mass emailing service?
Most people do not have the bandwidth or the special software needed to send out large email campaigns. Microsoft Outlook and web-based email clients limit your ability to broadcast mass emails. At Bulk Email Broadcasting, we use web-based software and powerful servers to carry out any size mass emailing. Also, many ISPs do not like people to do any form of mass emailing because of the bandwidth usage. For most companies, outsourcing mass emailing to Bulk Email Broadcasting is the best and cheapest solution.

Q: How many emails can you send out?
At peak and optimized hours, Bulk Email Broadcasting.com can send out about 1,000,000 emails per hour. We currently have 100MB lines dedicated to this service with 12 servers on double redundancy in our network.

Q: What is the difference between an HTML message and a plain text message?
HTML messages are messages that have pictures or graphics within them. The message is like a web page because the pictures or graphics need to be hosted on a server. When a person is viewing the message, the pictures or graphics are called from that server. When you upload your HTML message into our software, your message is hosted on our servers. Plain text messages do not contain pictures or graphics, but do contain links to your website and contact email. Bulk Email Broadcasting does both messages.

Q: Can Bulk Email Broadcasting design my HTML message?
Yes, for a nominal fee we can design your message for you. Please provide us with any pictures, logos, and messages that you want to use.

Q: When can I see my campaign reports?
Once your email list is broadcasted, a "confirmation report" will be emailed to you. Within 72 hours, an opt-out report (a list of people requesting not to receive your future messages) will be sent to you.

Q: Do you attach any advertising of your company on the email message?
Never. The message that you upload is what your viewer will see. We will not add or subtract anything within your message. We are a firm believer in being seamless between companies and their clients. That means your clients will think that the message came directly from you, which it did! The only tag your client or prospect will see is a statement asking if they would like to opt out from your future email campaigns.

Q: Does the "opt out tag" have to be attached to my message?
Yes. The tag does not display our name or where it comes from, but the tag will be placed there for people who want to be removed from your list. We will not send out emails without giving the person the opportunity to remove themselves from your email list.

Q: I have heard that I can get in trouble with my ISP for doing mass email broadcasting. Will I get a call from my ISP?
No. You will be using our servers and our bandwidth. We use our own SMTP servers and we do email broadcast campaigns the right way. We always give people the right to opt out and ensure that it is honored.

Q: Does Bulk Email Broadcasting.com reject any email campaign?
Yes. We do not endorse nor will we participate in any form of mass emailing for:

• Any violent messages.
• Any hate or discrimination messages.
• Any illegal sexual messages.
• Any illegal substance messages.

As an Internet marketing company, we are true believers in First Amendments Rights; however, we also believe that the First Amendment comes with responsibility. As long as your message does not contain any of the material listed above, we will be more than happy to work with you. We reserve the rights to refuse any campaign based on our policy.